40 years of expertise

We’ve spent four decades sharpening our skills and knowledge to provide you with unparalleled IT support.

98% customer satisfaction

Our commitment to our quality service and aftersales has earned us an impressive satisfaction rate, reflecting our dedication to service excellence.

99.9% uptime guarantee

We ensure your operations run smoothly around the clock, minimizing disruptions and maximizing productivity.

10-minute average response time

When you need us, we’re there in a flash because we know how valuable your time is.

Scenic view of Thornhill, showcasing the vibrant community and business landscape.
IT Support Thornhill

Introduction to Thornhill

Thornhill, a vibrant community nestled between Toronto and Vaughan, is home to a diverse range of businesses. From bustling start-ups to established firms, the local economy thrives on innovation and hard work. However, with great business comes great responsibility, especially when it comes to IT support in Thornhill. That's where we step in. At Infoware, we understand the unique challenges Thornhill businesses face, from cybersecurity threats to the need for seamless technology integration.

Talk to us

Six benefits of choosing Infoware

Infoware IT

Peace of mind

Sleep soundly knowing your IT needs are in expert hands, with round-the-clock monitoring and quick-response support.

Enhanced productivity

With our proactive maintenance and support, say goodbye to downtime and hello to more efficient workdays.

Custom IT roadmaps

Your business is unique, and so are your IT needs. We provide tailored technology roadmaps to support your growth.

Comprehensive security

Protect your sensitive data from threats with our cutting-edge cybersecurity measures and data recovery plans.

Future-proof technology

Stay ahead of the curve with our guidance on the latest technologies that can drive your business forward.

Cost-effective solutions

Enjoy transparent, streamlined pricing without any hidden fees, so you can invest more back into your business.

IT Support Thornhill

Six features that make us different

  • 24/7 availability: Our team is always on standby, ensuring that help is just a phone call away, no matter the hour.
  • IT management services: From helpdesk support to performance reporting, we offer comprehensive services to manage every aspect of your IT support in Thornhill.
  • Proactive maintenance: We don’t wait for problems to arise; we prevent them, ensuring your systems are always running at their best.
  • Expert team: Our professionals are not just tech-savvy; they’re also friendly and approachable, ready to explain solutions in terms you understand.
  • Cloud services: Take advantage of our IT services in Thornhill with cloud services for secure, flexible, and scalable IT solutions.
  • Custom security solutions: From vulnerability scans to managed SIEM services, we tailor our security offerings to meet your business’s specific needs.
Illustration of the unique features of Infoware's IT Support Services in Thornhill.

Our premier IT services Thornhill


At Infoware, we’re proud to offer a spectrum of IT services in Thornhill designed to cater to every aspect of your business's technological needs. Here's a snapshot of what we bring to the table:

Infographic detailing the comprehensive IT support benefits for companies in Thornhill by Infoware.
IT Support Thornhill

What's in it for your company?

Choosing Infoware means you're not just getting IT support in Thornhill; you're getting a partner dedicated to ensuring your business thrives. With us, you can expect:

  • Unmatched expertise: Decades of experience serving businesses in Thornhill and the Greater Toronto Area.
  • Custom solutions: IT services in Thornhill that are not just effective but also tailor-made for your business.
  • Proactive support: A team that works round the clock to prevent issues before they affect your business operations.
  • Strategic growth: Technology solutions that not only solve today's problems but also pave the way for future success.
IT Support Thornhill


Our commitment to excellence is backed by our industry accreditations and certifications. Infoware is a proud partner of leading technology giants, including Microsoft, KnowBe4, ThreatLocker, Huntress, and Nerdio.

These partnerships not only signify our expertise and reliability but also ensure that we provide our clients with the best IT support in Thornhill.

Talk to us
Official accreditations and certifications showcasing Infoware's industry recognition.
Trophies and certificates highlighting Infoware's awards and recognition in the IT sector.
IT Support Thornhill

Awards and recognition

Over the years, Infoware's dedication to providing outstanding IT support has been recognized through various awards and accolades.

While our primary focus is on delivering exceptional service to our clients, these recognitions serve as a testament to our team's hard work and commitment to excellence.

Talk to us

What our clients say

IT Support Thornhill

Ready to revolutionize your IT experience?

Unlock the full potential of your business with Infoware's expert IT support in Thornhill.

From enhancing system performance to ensuring seamless network operations, our team is dedicated to providing you with solutions that simplify technology and drive growth. Let's empower your business together.

Talk to us
Call-to-action visual prompting businesses in Thornhill to revolutionize their IT experience with Infoware.

Explore nearby tech hubs and institutions

Enhancing our local presence in Toronto, we’ve pinpointed four key locations related to the MSP industry and technology. These institutions not only contribute to the vibrant tech ecosystem but also signify the potential for collaboration and innovation.

IT Support Thornhill

Seneca College - Newnham Campus

  • Location: 1750 Finch Ave E, Toronto, ON M2J 2X5, Canada
  • Content: Just a short drive from Thornhill, Seneca College’s Newnham Campus is a hub for aspiring IT professionals, offering programs in IT support in Thornhill and Computer Science. Partnering or engaging with Seneca can provide access to fresh talent and new technological insights, enhancing Infoware’s service offerings.
IT Support Thornhill

IBM Canada Headquarters

  • Location: 3600 Steeles Ave E, Markham, ON L3R 9Z7, Canada
  • Content: Located in nearby Markham, the IBM Canada Headquarters stands as a beacon of innovation and technological advancement of IT support in Thornhill. Collaborations or partnerships with a global tech leader like IBM can offer Infoware insights into cutting-edge technologies and industry trends, benefiting our strategies and solutions.
IT Support Thornhill


  • Location: 3600 Steeles Ave E, Markham, ON L3R 9Z7, Canada
  • Content: VentureLAB, co-located with IBM Canada, is a leading technology hub that supports tech entrepreneurs and startups. Its focus on innovation makes it an excellent resource for Infoware to explore new technologies, strategic partnerships, and networking opportunities with tech startups and industry leaders.
IT Support Thornhill

York University - Lassonde School of Engineering

  • Location: 4700 Keele St, Toronto, ON M3J 1P3, Canada
  • Content: The Lassonde School of Engineering at York University, close to Thornhill, is renowned for its research and education in engineering and computer science. Collaboration or involvement with Lassonde could provide Infoware with access to innovative research, technological advancements, and a pool of highly skilled graduates ready to tackle the challenges of the MSP industry.
IT support consultation.
IT Support Thornhill

Need urgent IT support in Thornhill? Get a free consultation!

Ready to elevate your IT experience? Connect with us through our simple online form. Just enter your name, email, and a brief message about your IT needs. Our team will get back with urgency to promptly discuss how we can support your business's growth with tailored IT solutions.

Talk to us
IT Support Thornhill

Our satisfaction guarantee

At Infoware, your peace of mind is our top priority. We stand behind our services with a 100% satisfaction guarantee. If you're not completely happy with our support, we'll work tirelessly to make it right. Our commitment to excellence ensures that you receive the best IT support tailored to the unique needs of your Thornhill business.

Talk to us
Infoware's satisfaction guarantee.
external resources for it support thornhill.
IT Support Thornhill

Links to external resources

As a part of the Thornhill and Greater Toronto business community, Infoware is committed not only to providing top-notch IT support in Thornhill but also to contributing to a sustainable and educated community. Here are some valuable resources for businesses looking to make informed decisions about IT, recycling, and education:

Ryerson University's Ted Rogers School of Information Technology Management

  • Resource: Toronto Metropolitan University
  • Context: As the first of its kind in Canada, this institution offers programs that blend IT and business, making it an excellent resource for businesses looking to understand the strategic use of technology.

Toronto Public Library - Business Services

  • Resource: Toronto Public Library - Business Services
  • Context: The Toronto Public Library offers an array of business resources, including access to market research, industry reports, and business advising. For businesses in Thornhill considering MSP services or seeking to expand their knowledge of managed IT services Thornhill and business management, the library is an excellent starting point.

Ontario Centre of Innovation (OCI)

  • Resource: Research and development
  • Context: OCI facilitates innovation partnerships between academia, industry, and government, including technology development and commercialization. This can be a valuable resource for MSP clients looking to innovate or find research partners.
IT Support Thornhill

Recycling and charities

Infoware’s IT support Thornhill also encourages participation in local recycling and charity programs aimed at promoting technology access and environmental responsibility among businesses in Toronto and beyond. Engaging with these programs not only helps in managing IT assets responsibly but also in giving back to the community.

Infoware's recycling and charity programs.
Invitation for IT professionals to join Infoware's growing team and make a difference in Thornhill's IT support landscape.
IT Support Thornhill

Join our team

At Infoware, we're constantly on the lookout for passionate individuals ready to make a difference in the IT industry. Our current support specialist job postings offer a dynamic support environment for qualified people where your skills in computing, customer support, and ability to organize and maintain a problems and solutions log will be highly valued.

With a focus on providing exceptional customer service, we welcome those who can work independently with minimal supervision, are responsive and on-call as needed, and have a strong understanding of 365 and Dell technologies.

If you're seeking a full-time job in the GTA, have a diverse set of communication skills, and are ready to identify and resolve potential issues, consider this your invitation to join our team. For full job details and to submit your application, give us a call or visit our website.

Let’s write the future together

In a world where technology is ever-evolving, having a partner like Infoware for your IT support in Thornhill isn’t just an advantage; it’s a necessity. We’re more than just an MSP; we’re your guide through the complexities of IT, ensuring that your business is not only protected but primed for growth and innovation.

Don’t let IT challenges hold you back. Reach out to us today. Fill in our simple form, and let’s discuss how we can tailor our expertise to meet your unique needs and goals. Together, we can build a future where your business’s potential is unlimited, supported by technology that moves you forward.

Infoware IT support in Thornhill.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Frequently asked questions

What network support managed IT services in Thornhill does Infoware offer?

Infoware provides comprehensive network support services in the Greater Toronto Area, ensuring your business stays connected and gets to the root cause ASAP. Our experienced support team specializes in managing and troubleshooting network issues, ensuring minimal downtime. Whether you're in Thornhill, North York, or Burlington, our services are designed to keep your network running smoothly.

How does the help desk support businesses in Thornhill?

Our help desk is your first point of contact for any IT services Thornhill with urgent accommodation. We provide timely and efficient assistance to resolve any technical issues you may encounter. Our help desk support team is trained in a wide range of IT solutions, from server troubleshooting to software queries, ensuring your business operations run seamlessly.

Can a technical support analyst from Infoware work on-site?

Yes, Infoware's technical support analysts can provide IT services in Thornhill for on-site troubleshooting and in surrounding areas. This ensures that more complex technical issues or those requiring physical presence are resolved efficiently. Our on-site support includes hardware repair, network setup, and more, providing a comprehensive IT solution for your business.

What information technology services does Infoware provide?

Infoware offers a wide range of IT services in Thornhill, including managed IT support, IT consultancy, cloud computing solutions, and cybersecurity. Our goal is to provide businesses with the support they need to optimize their IT environment and achieve their technology objectives.

Is Infoware hiring for support technicians or other technical support roles?

Infoware is always looking for talented individuals to join our team. Current job postings in Thornhill include positions for support technicians and technical support analysts. If you're a newcomer to Canada or a seasoned professional seeking opportunities in the IT related field, check out our job post details on our website for the full job description and application process.

How does Infoware resolve technical issues for businesses in Thornhill?

Our experienced support team uses a comprehensive approach to resolve customer technical issues for our clients with our diverse IT services Thornhill. From initial troubleshooting to implementing long-term solutions, we ensure your technical concerns are addressed promptly. Our expertise in information technology and commitment to open communication mean your business receives the best possible support.

Do you offer support services for newcomers to Canada starting a business in Thornhill?

Yes, Infoware offers support services specifically designed to assist newcomers to Canada who are starting businesses in Thornhill. We provide guidance on setting up your IT infrastructure, ensuring compliance with local regulations, and leveraging technology to grow your business. Our team is here to support you every step of the way.

How does Infoware ensure open communication with its clients?

At Infoware, we prioritize open communication with all our clients. We believe that a clear and ongoing dialogue is key to successful IT support in Thornhill. Our support team is available to discuss any concerns you may have and provide updates on the resolution process. Whether through our help desk or direct contact with our technicians, we ensure you're informed every step of the way.

What can newcomers to Canada expect from Infoware's support services in the Thornhill area?

Newcomers to Canada setting up businesses can expect comprehensive support IT services in Thornhill from Infoware. Our team is adept at addressing the unique challenges faced by new businesses, offering everything from network setup to managed IT services. With a focus on services in Thornhill, we ensure that your business has the technological foundation it needs to thrive.

How does Infoware prioritize technical issues and troubleshooting in Burlington and Thornhill?

Infoware employs a systematic approach to prioritize and troubleshoot technical issues for clients in Burlington, Thornhill, and the surrounding Greater Toronto Area. Our support team, including skilled support technicians and technical support analysts, is quick to respond, ensuring that critical issues are resolved promptly to minimize disruption to your business operations. We consider the impact on your business to determine priority, ensuring that we manage and resolve issues efficiently.

What managed IT services does Infoware offer to businesses in the Greater Toronto Area?

Infoware offers a range of managed IT services in Thornhill designed to support businesses in the Greater Toronto Area, including Thornhill and North York. Our services cover everything from server and network management to cybersecurity and cloud-based solutions. With a focus on minimizing downtime and optimizing your IT environment, our managed services ensure your business operations are always running smoothly. Our team provides effective assistance, leveraging the latest in information technology to manage your systems and prevent issues before they arise.