Status monitoring

How confident are you about your IT?

With businesses rapidly advancing in the digital space, there's a crucial question that business owners should constantly be asking - "Is my business's IT monitoring system reliable and quick to respond?"

Seconds of downtime can translate to significant revenue loss, and you don't need that. For professional sectors like law firms, every moment counts. Imagine being in the middle of a critical task, and your systems fail.

You deserve round-the-clock system status monitoring of your IT infrastructure to make sure instances like that are practically eliminated!

Enter Infoware...

We're here to be your watchful IT guardian...

With over 40 years in the field, especially focusing on professional sectors like legal, we provide unparalleled network system status monitoring services.

At its core, IT infrastructure monitoring is all about ensuring that your IT assets, both hardware and software, are always up and running. This not only aids smooth day-to-day operations but also preempts potential crises, ensuring that your business stays ahead of the curve. Think of system status monitoring as the heartbeat monitor for your business.

Just like medical professionals need to ensure a patient’s vital signs are in check, businesses need to ensure that their digital core remains robust.

Our network system status monitoring services are designed to provide you with the tools and insights needed to proactively manage and optimize your IT environment. We are not just another IT company; we are a dedicated partner, ensuring your business continuity.

Unwavering system status monitoring

Keeping a keen eye on the status of your IT monitoring systems is not just beneficial—it's essential. Our system status monitoring provides the vigilance you need.

• At the heart of our IT monitoring system lies ConnectWise, our reliable remote monitoring and management (RMM) tool. It empowers us with 24/7 oversight of client computers and servers, ensuring potential issues are spotted and addressed before they escalate. Coupled with automated monthly patching for all endpoints and timely updates for zero-day vulnerabilities, you're assured of unparalleled uptime through our system status monitoring.
• For enhanced security, we deploy ThreatLocker for application whitelisting and ringfencing. Additionally, Huntress equips us with advanced vulnerability scanning capabilities, reinforcing your defense against sophisticated threats.
• Documenting client installs and efficiently managing hardware maintenance schedules are facilitated through ScalePad and Lifecycle Insights. These tools ensure you're always up-to-date with the latest tech necessities.
• Lastly, our commitment to transparency is underscored by BrightGauge, through which we provide you insights on our service performance, from response times to ticket resolution rates.

Why Infoware?

• We provide a meticulous, proven framework tailored for small and medium businesses, ensuring your IT needs are always in focus.
• Our suite of tools combined with our expertise offers an integrated solution, resulting in enhanced security, optimal performance and consistent uptime.
• Our commitment goes beyond just providing a service. We partner with businesses, understanding their nuances and customizing our offerings. It's no wonder that our client base largely comprises firms that have trusted us for years.

Take control of your IT infrastructure's health

Ready to gain real-time insights into how diligent system status monitoring can benefit your IT infrastructure? Contact us today to schedule a free consultation and IT audit. Let's work together to make your IT environment resilient, secure and optimized for peak performance. Let's help your business stay online all the time.