Proactive maintenance

Your business doesn't need surprises!

When your IT infrastructure grinds to a halt, so does your business. Think of the times you've faced unexpected downtime, and the spiraling costs associated. Reactive maintenance, while essential, can only do so much. This is because the modern business landscape demands uninterrupted and reliable IT performance, and proactive maintenance is key to achieving this.

Downtime is not just about immediate monetary losses. It affects employee morale, disrupts workflow and can tarnish your business reputation. What if you could significantly reduce these unexpected downtimes? Enter the world of IT proactive maintenance with Infoware. By adopting proactive computer maintenance, you're investing in uninterrupted business operations, peace of mind and a better bottom line.

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Our promise: More uptime, less stress

You have a vision for your business. But tech hiccups can derail your plans. Infoware offers you a solution that anticipates and mitigates tech issues before they turn into problems.

Imagine your IT infrastructure as a well-oiled machine. Every machine needs regular checks and tweaks to ensure it runs optimally. IT proactive maintenance does precisely that for your business, catching potential pitfalls and providing solutions before they snowball into bigger issues.

Our proactive maintenance services are designed to keep your IT infrastructure running at its best, preventing potential issues before they disrupt your operations.

With over 40 years of expertise in the field, especially within the legal and professional services sectors, we bring an unmatched level of experience and know-how to the table.

Infoware's approach to proactive maintenance

Our proactive network maintenance services address your downtime challenges with:

• Regular inspections: We conduct routine inspections to identify potential issues and vulnerabilities.
• Patch management: Timely installation of software updates and security patches to keep your systems secure.
• Performance tuning: Optimizing your IT infrastructure for peak performance.
• Backup and recovery: Ensuring your data is regularly backed up and recoverable in case of disasters.
• Security audits: Identifying and addressing security weaknesses and compliance gaps.
• Predictive analytics: Using data-driven insights to anticipate and prevent issues.

Our chest of proactive maintenance tools

In the IT realm, the saying "Prevention is better than cure" has never been more accurate. Our IT proactive maintenance services are the embodiment of this philosophy. We leverage industry-leading tools and platforms to ensure your systems run seamlessly:

• ConnectWise is our trusted remote monitoring and management (RMM) tool, facilitating 24/7 monitoring of client computers and servers. This includes automated monthly patching for all endpoints and zero-day vulnerabilities.
• ThreatLocker for application whitelisting and ringfencing, combined with Huntress for advanced vulnerability scanning, helps prevent cybersecurity risks and ensures a tight security perimeter.
• With ScalePad and Lifecycle Insights, we meticulously document client installations and oversee hardware maintenance and warranty schedules, ensuring you never miss a beat.

Choosing Infoware: A decision you won't regret

• Trusted partner: With 40+ years serving the GTA, our reputation is rock solid.
• Industry expertise: Especially within legal and professional services sectors.
• Commitment to excellence: Best in class CSAT scores and over 99.9% uptime.
• ‍Maximized uptime: No more unexpected downtimes. Enjoy seamless operations.‍
• Cost savings: Say goodbye to hefty bills from unexpected tech issues.‍
• Peace of mind: With us in the background, you can focus on what you do best - growing your business.

Ready for a hassle-free IT experience?

Don't let IT issues rob you of time & productivity - take advantage of our proactive maintenance services. Contact us today to schedule a free consultation. Let's work together to keep your IT environment running smoothly and resilient to potential disruptions.