about infoware

Simplifying complex tech for professional services

Our journey to achieving this all started in 1982. We witnessed how professional services firms struggled with technology—a tool meant to ease work, often complicating it.

The vision was clear: to turn intricate technology into simple, workable solutions, especially for professional services and law firms.

Four decades later, with over 85% of our clients seamlessly working in the cloud, we've held onto our commitment to exceptional service, proactive cybersecurity, and efficient, profitable solutions for our clients.

Every business deserves an IT partner that understands their unique challenges: the lurking cyber threats, that unreliable backup system, the unpredictable IT costs, and the IT providers who never seem to listen.

We know because we’ve heard the frustration time and again: the longing for better communication, the need for reliable advice, and the desire for clarity in a world of technology chaos.


We take IT issues off your checklist... permanently!

Ever since we embarked on this journey, we've consistently provided small to mid-sized businesses with IT support they can bank on. Our remarkable uptime record and within-the-hour issue resolution stats have helped us to achieve a 98% customer satisfaction score over the past five years.

We are certified by industry giants such as Microsoft, KnowBe4, ThreatLocker, Huntress and Nerdio. With 138 years of combined expertise up our sleeves, our clients know they can always count on us to fix stuff. And what makes it even better? We offer 24/7 support for emergency services–you can call us whenever you need help, even outside working hours.

Born out of a drive to simplify technology, we stand as the beacon of reliability in the ever-changing tech landscape. We don't just want to provide you with outsourced IT support services; we are eager to serve as your strategic partner, consistently guiding you through the digital age.


Our Promise
Proactive IT management

We monitor your IT systems around the clock, allowing you to concentrate on your core business. This way, we are able to detect threats in real time, keeping your business operations secure and uninterrupted.

Consistently available support

No matter the circumstances, be it holidays or heavy storms, we are unwavering in our support. We offer 24x7 support for emergency services - you can reach us whenever you need help, even outside business hours.

40 years of expertise in IT support

Tried and tested expertise with over 40 years of dedicated service to Toronto's vibrant business community.

98% customer satisfaction score

We've maintained an impressive customer satisfaction rate above 98% for the last 5 years.

99.9% uptime record

We have a stellar 99.9% uptime record to keep your business running smoothly.

Our core values...

Our values

Delivering great value and service doesn’t happen accidentally. Our core values guide us in all aspects of our business and lay the ground rules for what we expect from everyone on our team.

Make it happen

Move with purpose

Elevate the team

Grow each day

Keep the P's
(Pleasant, Polite, Professional)

Meet the experts

Our Team
Dan Sharp

President & CEO

Wes Neichenbauer


Michael Barrons

Vice President - Marketing and Operations

Marc Cadranel

Senior Service Manger

Charles Zivaljivec

Business Manager


"Their IT expertise combined with the quality of their service delivery are why we continue to use them..."

"Infoware’s wide-ranging experience working with law firms and their knowledge of the systems and software we need to run our firm gave us the confidence to enlist their services.

Their IT expertise combined with the quality of their service delivery are why we continue to use them to support our firm.

Their highly responsive team and the dedicated onsite service we receive from them resolves our issues and keeps us up and running."

Hendrik Nieuwland - Partner
Shields, O’Donnell, MacKillop

Accelerate your business growth with our responsive and expert IT support services...

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Sister company
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At Infoware group, our proprietary software for law firms simplifies and accelerates high-quality legal document creation, saving precious time for your lawyers and staff. Forget about the lengthy manual processes and step into a future where creating top-notch legal documents is quicker and more efficient.

Check out the software...