Re-Map Path ToolProtected Templates and Documents

Issue

The Re-Map Path tool is unable to attach “protected” templates to a document.

Description

This is an issue with MS Word and there is no workaround that we are aware of. You will receive an error in the log file for this condition.

Resolution(s)

1. If you would like to use the “protected” template that a document was based on, the attached template will need to be un-protected before running the Re-Map Path tool. To do this in MS Word, expand the "Tools" menu, and then select the "Unprotect Document..." option. If there is a password associated with the protected template, you will require that information as well.

OR

2. If you do not mind the document(s) being based on the "Normal" template, select the “Use Normal if match not found” option in the main user interface. The “Normal.dot” template will be attached to the document(s) in question.

Note: The Re-Map tool can handle protected documents during processing; it is the templates that cannot be protected.