Monday, March 20, 2006

Hint: Modifying Important Dates+ Reminders

Outlook Public Folder Reminders
Infoware's Important Dates+ Outlook add-in allows organizations to set followup reminders on any Outlook item including Public Folders.

Important Dates uses an external database to store the saved Reminders set by the users. By using a database that exists outside of Outlook, it is easier for Administrators and Users to manage Reminders over time.

Q.How do you modify or delete the scheduled reminder? If a task is entered and a reminder set in Important Dates, how can I modify the reminder information?

A.There are three different ways to modify an existing reminders:
    Modify reminders on a user-by-user basis:
  1. In Outlook, click on the Tools menu
  2. Select the "List Important Date Reminders" menu option
  3. Select the "All Folders" Look In option
  4. Click on the "Search" button.
  5. You can edit reminders by double-clicking on the item and then clicking on the "Lightning Bolt" icon within the message window.

    Modify the Database Tables
    Important Dates+ Administrators can modify and delete reminders by opening the ID+ database directly. This will require familiarity with Access or SQL and is recommended only for advanced users.

    Use the Supervisor Tool
    For those not familiar with Access or SQL tables, Administrators can use the ID Supervisor Tool to query the ID+ database. Queries can be made on email addresses. This is an extra cost item - please contact us for more details.
For additional information about how Important Dates works, please refer to our Important Dates FAQ page.